questions Page 2 of 4 | Atlas Signs and Plaques

How large should my house numbers be?

Karie Farr2020-09-04T09:30:27-06:00November 18th, 2019|cast, hdu, questions|

For readability, plan an absolute minimum of 1 1/2 inches per 50 feet of distance. You should also be certain of any minimum size or contrast requirement imposed by your local authorities. Many of our address plaques go to homes that also have an additional, official, fire or police number posted. So size would not an issue in these cases. In general, address numbers of 3 inches is a good scale. On a larger building, larger plaques will have a better scale and look.

Can I get a photo or an etching on my cast plaque?

Karie Farr2020-09-04T10:19:16-06:00September 4th, 2020|cast, questions|

Yes. For photos fill out our Cast Metal Sign Quote and we will provide an estimate. Etching is available through our Etched Signs Quote.

Can I get a photo or an etching on my HDU plaque?

Karie Farr2020-09-04T10:21:05-06:00November 18th, 2019|hdu, questions|

Photos are not currently in our repertoire of offerings for HDU products but are available on our cast plaques. Etching is available through our Etched Signs Quote

Can I change (x, y, or z) about the finish on my plaque?

Karie Farr2020-09-04T09:30:27-06:00November 18th, 2019|cast, hdu, questions|

We strive to be as accommodating as possible, and we love to experiment. However, our methods have been refined over time and produce what we feel is the best possible outcome. If you would like something different that we are able to do, please be aware that you may not like it as much and it may cause problems (such as less contrast leading to less readability). While we won’t say “I told you so,” we also probably won’t be able to fix it.

Can I get a cast painted sign from you?

Karie Farr2020-09-10T15:31:45-06:00September 4th, 2020|cast, questions|

Yes. We can include some color for a modest charge. Cast signs are colored with a UV Print process. Here is an example of a painted sign UV printed products carry our standard lifetime warranty with interior use and a 10 year limited warranty with exterior use. This is a direct inkjet printing process that takes colors directly from your files. The CMYK colors will not match painted colors. The quality of the artwork supplied will be reflected in the final print's quality.

Can I get a HDU painted sign from you?

Karie Farr2020-09-04T10:24:25-06:00November 18th, 2019|hdu, questions|

Kind of. We can include some color for a modest charge. We use One Shot Brand Sign Paint when we add a “splash” of color to our metal-coated signs. Metal coating is always the main part of the sign or plaque. Here is an example of a HDU painted sign https://atlassignsandplaques.com/product/crab-oval-plaque/

What is your shipping time?

Karie Farr2020-09-04T09:30:27-06:00November 18th, 2019|cast, hdu, questions|

We are usually able to ship in 3 weeks (“about” means “about”) after final design, artwork approval and payment. Our normal shipping method is FedEx, UPS or USPS, insured and trackable. Our signs and plaques ships from zip code 81416, Delta, Colorado. Shipping times are 1-5 days. Shipments to Canada can take up to 2 weeks. Shipments to other countries will likely take longer. We do not make firm promises of plaque completion time. We do not make firm promises of delivery date. Things happen. Our suppliers don’t ship, things break, power goes out, trucking company doesn’t show up, blizzards occur, tornadoes happen, people get sick, cars break down, life happens, etc, etc. We will do our best at our facility, but once it leaves us, we have no control of the shippers and customs whatsoever.

Where do I find a bracket for my hanging sign?

Karie Farr2020-09-04T09:30:27-06:00November 18th, 2019|cast, hdu, questions|

We make a fine selection of stakes, posts, hooks, finials, and brackets available on our website. When your order includes these, we will complete your sign so that final mounting will be easy. We have found a source for our mounting hardware that is Made in America. Atlas only uses products and materials that are Made in the USA, so we are reluctant to purchase from the chain home stores and, of course encourage you to use domestically manufactured mounting hardware. If you don’t purchase from us, we prefer that you support your community by contacting your local wrought iron craftsperson to have one made. Just let us know the dimensions and we will install “Eye” bolts or other hardware to match your mounting situation.

My sign got dropped or damaged. Can I repair it?

Karie Farr2020-09-04T10:32:04-06:00November 18th, 2019|hdu, questions|

Starting with a summary: One, signs from Atlas can break when they are dropped or blown off the building by wind. Two, repairs will never be “as good as new”. Three, repairs don’t always work. If you chip the finish or ding a corner, try a little black marker, carefully applied paint, or whatever. Be creative, you will be surprised at what can disappear once the light colored HDU substrate is not glaring at you. If your sign is broken and you want to attempt a repair, here is what to use and how to do it: The only glue that will work is polyurethane adhesive, with the most popular and well-know polyurethane adhesive being the brand name Gorilla Glue. It is important to decide first how you will hold the pieces together so practice with clamps, straps, tape, or as a last resort hand pressure. Polyurethane adhesive has some [...]

Where do you get your artwork and graphics?

Karie Farr2020-09-04T09:30:27-06:00November 18th, 2019|cast, hdu, questions|

Our artists often create original art graphics just for you. To speed the process and keep our prices low, we use fonts and graphics from a variety of sources. We have our own extensive library and subscribe to a number of different services. Our fonts and graphics are original, licensed to us for use, or are in the public domain. We won’t intentionally cheat someone by stealing their talent and effort.