Atlas Signs and Plaques https://atlassignsandplaques.com takes privacy and the security of collected data seriously.

About Atlas Signs and Plaques

The goal and mission of Atlas Signs and Plaques is to provide the utmost in personalized customer service while creating unique signage that will please both the eye and the budget.

Our primary focus in for U.S. based customers. However, we do sell and offer our products to customers around the world.

Anonymous Information Collected

An IP address is an anonymous string of numbers that identifies each computer using the internet  (both human and bots). It is tracked on our website by the following entities for better security, products offered, and marketing purposes.

Your browser may also send response headers with generic/anonymized information about the type of browser, computer/device, and ISP you are using, and your location by country only.

The privacy policy of each entity that collects this information is linked below, if you would like more info about them.

Google Analytics – so we can determine the type of products you are most interested in and create more of them.

InMotion Hosting – kept in the server logs so the host can identify and stop bad bot attacks.

YouTube – if you view a YouTube embedded video on the site, the IP info is sent to YouTube to record that the video has been viewed, just as it would if you had watched it directly on YouTube.

LuckyOrange – so we can monitor customer traffic to the site and provide a chat option for asking questions to better assist our customers.

Comments/Reviews

When visitors leave comments or reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Email Collection

Our newsletter provider is is MailChimp.

If you elect to subscribe, your email address will be stored on their servers. You can access your info any time by clicking the Manage Subscription link at the bottom of any email you receive from Atlas Signs and Plaques.

We will never share your email for any reason.

Transactional and Service Data

We collect payments on our website via multiple payment gateways with WooCommerce.

When you make a purchase the following data may be shared:

PayPal – used as a payment option

Stripe – used as a payment option

Data backups are provided by Amazon Web Services

Contact Forms – info from the contact form fields and custom quote fields are held in the site’s database, including your email address.

Cookies

If you leave a review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Testimonials

If you voluntarily provide a photo and testimonial we place this information and your first name on our testimonials page.

Disable Tracking

You can disable cookies through your own browser settings. Check with the browser vendor for more info on how to do that, if you wish.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Disclaimer and limitation of liability

Atlas Signs and Plaques makes no representation, warranties, or assurances as to the accuracy, currency, or completeness of any privacy polices of 3rd party entities that information is shared with.

Contact

You may contact us directly with any concerns you may have about your info that is collected through the site.